ello! So, you have questions? You’ve come to the right place. If there’s something you’re dying to know that’s not listed here, check out the individual sections under Portfolios OR call us or email us. We’re friendly. And would be happy to help however we can.
What is Glean + Co?
To put it simply, we are a retail photography company. Yes, we take your pictures but no, we don’t hand you a disk and walk away. We are here to help you make the tough decisions- Before your shoot- like where to go, what to wear and whether or not we can take out that bruise on junior’s head (we sure can, and then some!)) and After your shoot- like what products we recommend, where to hang them and what size to order.
What is your pricing?
Depends what type of session you’re inquiring about! For more details see here for our investment page. If you’re looking for pricing on anything else give us a shout so we can discuss your project, but generally our standard session fee starts at $200 and our clients end up spending anywhere between $500-$2500 on their session and final products.
Can we do a mini session?
Sorry, we don’t do mini sessions anymore and here’s why: we care too much about you and your images. We genuinely feel that during a mini session we just can’t get that same connection with our clients that we can during a full session. Little kids are leery and need time to warm up, as do adults! We want you to be comfortable so we can capture the real you and not be rushed. We also don’t want 16 other families around distracting from our time with you. You picked out the perfect outfits, got your hair and makeup done, scheduled the time….now lets do it right.
Do you have a studio?
Yes and no. We have a home studio that we use for our newborn sessions that is located just south-east of downtown Boise and all the equipment to create a traveling studio. We rent studio space when necessary for bigger family sessions and commercial photography. We most often do in person consultations and final session reveals in the comfort of your own home, let us come to you!
So do I get all the digitals with the session fee?
We do not include digital images with our session fee. Our session fee covers the photographers time and talent, a pre-consultation as well as your in person viewing session.
Can I share my images on Facebook or Instagram?
Of course! And please tag us when you do. We just require that no cropping or alterations of any kind be made to the images, including Instagram filters and that you not upload a screenshot of any kind. We strive to make your images truly beautiful and we don’t want that to be ruined with a pixelated screenshot!
How long does it take to see my images?
We generally schedule viewing sessions for newborn and family sessions approximately 2-3 weeks after the shoot date. Rush viewings and image delivery is available upon request for an additional fee.
Wait...A viewing session? What's that?
A viewing session or reveal session is when we meet with you and any other household decision makers to look at your images together for the first time. They generally take place on weekdays in the evening either at the Glean home studio or at your own home. At this session you’ll see the products we offer, request any changes you might have and we’ll place the order the very same day with cash, check or card.
Once my order is placed, how long does it take to arrive?
Most of our products will get to you in about a week! Albums and Heirloom boxes take a little longer but generally come in about 3-4 weeks.
Can I bring my kids to the viewing session? Should my spouse be there?
We kindly ask that kids be left with a caretaker during the viewing session so that you can focus on getting your prints ordered. We know getting a babysitter can be difficult at times though so we are happy to schedule your session at your own home after the kids have gone to sleep or during naptime! As for the spouse, YES! They absolutely should be there. In order to be as efficient as possible it’s best that you can both be there making the decisions together so we can get the order placed and have it to you as soon as possible.
How much editing do you do to the images?
All images get basic color correction and cleanup for stray hairs, tiny blemishes, etc. If you would like us to do anything else, say the word! Extensive retouching is available for an additional fee.
Can I have that in black + white?
During your viewing session we choose a few favorites that we really think shine in black and white, however if there is one in black and white that you really want in color or one in color that you really want in black and white, just let us know!
How + when do I pay?
We do all our session bookings through our scheduling system which allows you to securely pay with a credit card online. The entire session fee is due at the time of booking to hold your spot on our calendar. All deposits are non-refundable.
When do I need to book?
We only take 4-6 newborns per month and a handful of family sessions, so make sure you email or call us as soon as possible! Optimal time for a studio newborn session is between 5-12 days old.
Fall and pre-christmas in particular are largely filled up by the end of August so please plan in advance if you want to do family photos in the fall. We cannot guarantee that we can get your images in time for Christmas if your shoot is scheduled for anytime after thanksgiving. That being said, things get cancelled and shifted around all the time, so even if it’s last minute, call us! We’ll do our best to get you in our schedule.
What if I need to reschedule? Its raining, my kid is sick, etc.
We understand that stuff (and bad weather) comes up and will do our very best to get you rescheduled whenever possible! Just give us a heads-up so we can look at the calendar and figure out a new date that works for everyone. Rescheduled sessions must take place within 60 days of original session date or the session deposit will be forfeited.
Do you travel?
Yes!! We absolutely love traveling for sessions of all kinds, family adventures, newborn shoots, you name it! A travel fee is added for anything 45 minutes outside of Boise, but contact us so we can jump up and down about shooting somewhere new and exciting or you know, cooly give you a quote.
Also- Paige travels to Seattle and Portland for newborn and family shoots pretty frequently so we try to give a heads up on our Instagram and Facebook when we know these trips are coming up as well as any other times any of us may be visiting particular cities. Be sure to follow us to find out those details! Or just email us and we’ll tell you if we’ll be close to you anytime soon!